Privacy Policy
Last Updated: December 14, 2025
Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Rental or transaction details (if applicable)
- Website usage data such as IP address and browser type
How We Use Your Information
Your information may be used to:
- Respond to inquiries and provide requested services
- Manage customer accounts and rentals
- Send service-related and transactional emails
- Send marketing and follow-up emails, including automated campaigns
- Segment communications based on customer or rental status
- Improve website performance and customer experience
- Comply with legal obligations
Email Communications
We may send both:
- Transactional emails (confirmations, notices, service updates)
- Marketing and informational emails, including automated follow-ups
You may unsubscribe from marketing emails at any time using the link provided in each email. Unsubscribing does not affect transactional communications.
Phone Communications
If you provide a phone number, we may contact you via phone calls regarding your inquiry, account, or services. We do not send SMS or text messages unless explicitly disclosed and separately authorized.
No Sale of Personal Information
We do not sell, rent, or trade your personal information.
Data Sharing
We may share personal information with trusted third-party service providers (such as CRM systems, email platforms, or payment processors) solely for business operations and service delivery.
Data Retention
We retain personal information only as long as necessary for operational, legal, or contractual purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access or disclosure.
Cookies & Analytics
We may use cookies and analytics tools to understand website usage and improve functionality. You may control cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction or deletion
- Opt out of marketing communications
Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Monticello Self Storage
118 Jefferson St, Monticello, NY 12701, USA